FAQ

We apologize to our Guests
following Covid19 regulations, some of our services may be different or limited

WHAT ARE THE SERVICES INCLUDED IN THE RATE?

Rates are per person/per day (10% VAT included) and they include:

  • Italian style buffet breakfast (served by one of our staff)
  • 2 beds and 1umbrella per room, starting from the third row on the beach in front of the hotel
  • for the first row the price is € 8.00 and for the second row is € 6.00
  • 1 parking space per room
  • wi-fi connection in your room and inside the hotel

WHAT DOES THE HALF BOARD RATE INCLUDE?

Breakfast and à la carte served dinner


HOW IS THE BUFFET SERVED?

The breakfast buffet is served by our wait staff.


DOES THE RATE INCLUDE THE TOURIST TAX?

No, the amount for the summer 2020 is € 1,30 per person per day for a maximum of 10 days. Children under the age of 10 don't have to pay it.

In 2021 the tourist tax will start from 1st Juny 2021.


WHAT TIME IS THE CHECK-IN?

From 14:00


AND THE CHECK-OUT?

Until 10.00 a.m.


CAN I CHECK IN BEFORE 12.00?

Early check-in is possible (depending on the availability of the rooms and only in agreement with the management)


WHAT TIME IS THE LATE CHECK-OUT?

You need to leave your room, your parking space and your space on the beach before 10 a.m. If you would like to have a late check out, you need to ask for it to the mangement the day before your leaving.Then you can have your room available until 6 p.m. paying 60,00 ot the cost of the room.


IS IT POSSIBLE TO USE THE LATE CHECK?

It is possible to take advantage of late check-out at the discretion of management based on availability.


WHAT ABOUT THE PARKING SPACE?

Your parking space is available from 12 a.m. of your arrrival day until 10 a.m. of your departure day.



IS IT POSSIBLE TO USE THE BEACH ON THE DAY OF DEPARTURE?

Yes, for a fee, based on the availability of the private beach.


WHAT ARE THE RESTAURANT HOURS?

  • Breakfast from 8:00 to 10:00

ARE PETS ALLOWED?

No, and we rely on your understanding if pets are not allowed in the hotel.


HOW CAN I PAY?

Cash until €1.999 (in agreement with Italian laws until 1st July 2021) By credit card, VISA, MASTERCARD, AMEXO, BANCOMAT.


WHAT DO I NEED TO DO IN ORDER TO CONFIRM MY ROOM?

A €200 deposit for each room to be sent via bank transfer


Beach and Parking on the day of Departure

At a cost of only € 30.00, on the day of departure, you can take advantage of a beach and parking space. This possibility is subject to hotel availability.


CANCELLATION POLICY FROM 1st APRIL 2021

  • Cancellation / changes made 7 days before arrival date, no fee will be charged. Late cancellations or no show involve the loss of the entire deposit. In case of early departures (one day or more) will be charged the entire period booked. The rooms booked are available from 14:00am on arrival day until 10:00am of the departure day.
  • Please note that in case of no show you will lose the entire amount of the deposit.
  • If at your arrival you don’t respect the agreement made at the time of booking, as shown above, the management reserves the right to deduct the full amount of the stay booked.
  • Any booking variations must be communicate at least 10 days before arrival, in writing via email, fax or post.

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